1. Introduction
Welcome to Medium (“we,” “our,” or “us”). We are a media consultancy and management agency, registered in Lebanon, offering services including but not limited to Media Consulting, Media Relations, Visibility, Artist Management, Social Responsibility, and Event Management. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (the “Site”) or otherwise interact with us.
By using our Site or submitting information through our contact form, you consent to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our Site.
2. Information We Collect
2.1 Personal Information
Contact Form Data: When you use our contact form, we may collect personal details such as your name, email address, phone number (if provided), and any information you include in your message.
2.2 Non-Personal Information
We do not collect cookies or other tracking data at this time. However, certain minimal, non-personally identifiable information (e.g., browser type, site usage statistics) may be gathered through basic server logs for security and operational purposes.
3. How We Use Your Information
We use the personal information collected via our contact form for:
Responding to Inquiries: To address your questions, comments, or requests.
Service Provision: To provide our media consultancy and management services as requested.
Communications: To inform you about updates, events, or services that may be of interest to you (if you have opted in to receive such communications).
Operational and Administrative Purposes: For internal record-keeping, legal compliance, or to defend our legal rights.
4. Legal Basis for Processing
Depending on where you reside, our legal basis for collecting and using your personal information will typically be:
Consent: You have given us permission to process your personal data for specific purposes (e.g., when you fill out and submit the contact form).
Legitimate Interests: We may process data where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only under the following circumstances:
Service Providers: With trusted third-party service providers who assist us in operating our Site or providing services (e.g., email hosting), subject to them maintaining confidentiality and security of your data.
Legal Requirements: To comply with applicable laws, regulations, court orders, or legal processes, or to respond to legitimate requests by public authorities.
Protection of Rights: To protect our rights, privacy, safety, property, or those of other persons.
6. Data Retention
We store your personal information only for as long as is necessary to fulfill the purpose for which it was collected or to comply with legal, accounting, or reporting requirements. Once we no longer require your personal information, we will securely dispose of or anonymize it.
7. Data Security
We implement reasonable technical and organizational measures to protect the personal data we process. Although we strive to safeguard the information you provide, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.
8. International Data Transfers
If you are accessing our Site from outside Lebanon, please note that your information may be transferred to and stored in servers located in Lebanon or other jurisdictions where our service providers operate. By submitting your personal data, you consent to such transfers in accordance with this Privacy Policy and applicable data protection laws.
9. Your Rights
Depending on local laws, you may have rights regarding your personal data, which could include:
Access: The right to request access to the personal information we hold about you.
Rectification: The right to request correction of inaccurate or incomplete data.
Erasure: The right to request the deletion of your personal information when it is no longer needed for the purposes for which it was collected.
Objection: The right to object to certain processing activities, including direct marketing.
Restriction: The right to request the restriction of processing in certain circumstances.
Portability: The right to request the transfer of your data to another service provider.
To exercise these rights, please contact us using the information provided in Section 13 (Contact Us).
10. Children’s Privacy
Our Site and services are not directed toward individuals under the age of [16 or relevant age based on jurisdiction]. We do not knowingly collect personal information from minors. If you believe we might have any information from or about a minor, please contact us so we can take appropriate steps to remove such data.
11. Third-Party Links
Our Site may contain links to third-party websites or services. We do not control these external sites, and this Privacy Policy does not apply to them. We recommend reviewing the privacy policies of any third-party services you visit.
12. Updates to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will post the updated version here with the “Last Updated” noted at the top. Your continued use of our Site after any such update signifies your acceptance of the modified terms.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Medium
Address: Mansourieh El Maten, Main Road, Bldg Le Six, 1st Floor Beyrouth, Lebanon
Email: elianahajj@gmail.com
Phone: 00961 81 217272
We will make every effort to address and resolve your concerns.